Formation of Contract

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1 - These Terms and Conditions together with the estimate of works

(“Estimates”) provided by KGM Interiors describe the services and set out the

entire agreement between KGM Interiors and you (the “Client”) and will apply

once an appointment has been made with KGM Interiors to provide services (the

“Services”), if at this stage you have any questions you feel have not been

addressed, it is the clients responsibility to raise them.

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2 Before procuring the Services you should read these terms and conditions

carefully. You are advised not to use the service of KGM Interiors if you do not

agree to the terms as stated.

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Scope of work

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1 KGM Interiors is retained to provide interior design services only. KGM

Interiors is not a general contractor and will not act in such capacity. Any issues

concerning construction elements must be discussed between owner and his/her

contractor. For an agreed fee KGM will act as a project manager if required.

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2 KGM Interiors will endeavour to advise the client of the predicted timescale

of works as soon as is possible after the estimates have been agreed and a

contract formed. All such dates shall be approximates only and KGM Interiors

cannot be held responsible for any delay in completion that is outwith their

control, including but not exclusive to out of stock items, lead times with sub

contractor, on site schedule of works etc

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3 KGM Interiors is responsible for organising Third Party companies, firms or

individuals (“Third Party Suppliers”) to undertake certain work for the Client,

such as decorating, building work, carpet fitting, curtain and blind manufacture

and fitting and such other work as confirmed by KGM Interiors. In some instances

the client will be required to pay upfront for these services, but will be informed

in advance if this is a stipulation. (please see 'third party suppliers' below). In

other some circumstances a management fee will be applied.

4Due to the nature of the interior design business we cannot guarantee that

clients will always like our recommendations or final products. Interior Design

can be subjective. Unfortunately, we cannot provide any refunds for bespoke

items, or small orders of fabric below 5m and wallpaper below 5 rolls in this case

you will be liable for the full amount stated. However please feel free to contact

KGM interiors and we will be happy to discuss the design concept further over

the phone and perhaps make further recommendations in person or via phone,

site visit or email in special cases.

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Client Obligation

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1 The Client shall ensure that the property is accessible to employees of KGM

Interiors and any third party suppliers providing services throughout the

duration of the works.

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2 The client will ensure that utilities such as electricity and water are available

for use at the property throughout works and at no cost to KGM Interiors.

3 Clients are expected to collect items from the business address in

circumstances where KGM Interiors is unable to deliver within an accepted

time frame. Delivery fees will apply and the client is expected to pay for carriage.

In all circumstances

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Third Party Suppliers

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1 The Client will form a contractual relationship with Third Party Suppliers or

contractors where necessary, unless a management fee has been applied and

will be responsible for managing these relationships and any financial

settlements direct with Third Party Suppliers. KGM Interiors may coordinate the

services and financial settlements with the Third Party Suppliers on their behalf, as

part of the service undertaken, but the Client will remain ultimately responsible 

for the contractual relationship with the Third Party Supplier. KGM Interiors is not

responsible for forming any contractual relationship on behalf of the client. All

bills relating to 3rd party suppliers must be settled in full by the client on receipt

of an invoice from the 3rd party supplier or KGM Interiors.

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2 The client has a right of return on some items that have been bought as part

of a scheme. All products much be checked on delivery for faults and

reposted to KGM interiors within 7days, so that returns can be facilitated in the

3rd party supplier return times. Bespoke items do not fall under this protection.

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Payment and Billing Terms

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1 The charges for the services are set out in the Estimate as provided or updated

by KGM Interiors and communicated to the Client, in some cases verbally.

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2 Payment should be made by preferably by bank transfer, cash or cheque with

supporting guarantee card or can be made by card payment at the business

address. Please enquire if you wish to use a credit card and KGM will arrange a

suitable payment method to facilitate this.

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3 Payments to KGM Interiors are due within 14 days upon presentation of

invoice, either on receipt of the invoice by email or by post or are dealt with at

the discretion of KGM Interiors. In the situation where a 50% deposit is paid the

full balance is due 24 hours before delivery or installation or by arrangement with

KGM interiors in writing

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4 Interest at the rate of 5% per month shall be payable on all accounts not

settled by their due date. Compound interest will then be applied and

added monthly thereafter from the due date until the settlement is received.

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5 Should KGM Interiors have to instruct a debt recovery agency or instigate

legal proceedings, the client will be liable for any costs incurred.

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6 Payment of any type relating to the estimate shall be considered to be an

agreement of the terms and conditions as set out here.

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7 In situations where KGM Interiors is employed to provide services only, work

on or off site is charged per hour at an agreed price/hour, for example styling

and art hanging, purchasing, other activities may well fall into this category, such

as research, involvement with Third Party Contractors etc.

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8 If a client uses the services of KGM Interiors then proceeds to purchase or

procure items as suggested in the design proposal, which subsequently

comes to the attention of KGM interiors we will apply a fee of £100 + vat per hour

(eg, KGM interiors makes a site visit, measures, estimates and consults, provides

a design scheme, and offers a design solution which the client then uses to

inform purchases from a 3rd party supplier or online. This is to cover time and

costs involved in running a studio and professional advice. We are not an online

company and cannot match their prices sometimes, we do however supply you

with personal service and professional advise which these companies cannot

offer and the differences in price reflect this. All discounts are discretionary.

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9 KGM Interiors takes no responsibility for items made to customers own size

specifications, all items should be paid for in full. It is recommended that the

client has the measurements taken by either KGM Interiors or their nominated

subcontractor.

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10 KGM Interiors will in some instances require payment in full for items prior

to ordering - particularly in cases where it is supply only, or customers

have used KGM Interiors to procure items out with the design proposal on their

behalf.

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Copyright

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1 The copyright, design right and all other intellectual property rights in any

materials and other documents or items prepared or produced for the Client

by or on behalf of KGM Interiors in connection with the Services shall belong to

KGM Interiors absolutely and any such materials, documents or items shall be or

remain the sole property of KGM Interiors.

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2 KGM Interiors shall be permitted to use photographs of the Client’s property

which demonstrates the services provided by KGM Interiors for its own

marketing purposes. Unless the client states otherwise.

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3 The client shall be entitled to use any such materials, documents or other

items as are referred to in paragraph 10.1 in connection with the Services but

shall not be entitled to copy any such items or use them for any commercial

purpose.

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Further information

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1 All mood boards / scale drawings are charged at the agreed rate as stated in

correspondence or verbally at the time of procuring the services of KGM interiors . The

mood boards (digital or tangible) are working documents and 3d modelling with

3 adaptations is included in the cost. Further adaptations are priced at the

discretion of KGM Interiors. Clients will be informed of this cost at the time

changes are requested.

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2 Initial consultations are free within a 50mile radius of G43 2EG All further

work carried out will be charged at at the discretion of KGM Interiors. This

may include fuel and travel cost for which an invoice will be sent.

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3 Consultations beyond this geographical area are charged at £60/hr + VAT

inclusive of travel time, at the discretion of KGM Interiors.

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4 Discounts are applied at the discretion of KGM Interiors.

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5 KGM Interiors cannot be held responsible for changes in colours relating to

batch numbers, we shall endeavour to make sure that all batches are correct

at time of order but subsequent orders cannot fall under the same set of

responsibilities.

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6 KGM Interiors is not responsible for the fading or degrading of fabric, the

peeling of wallpaper or the misuse/ staining or degradation of furniture,

upholstery or furnishings. The client is advised to seek professional advice when

cleaning all soft furnishings. KGM Interiors advises not washing curtains in any

circumstances and all aftercare is the responsibility of the client. In worst case

scenarios dry cleaning should be carried out with KGM Interiors taking no

responsibility for changes in the colour or structure of the product. Independent

decorators are responsible for making sure that the products they use are

suitable for the job.

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7 The KGM Interiors office may on occasion be closed and this may affect

delivery schedules and other aspects of your contract, but the client will be

informed of such circumstances to avoid inconvenience where possible.